Refund Policy

 

Due to the nature of the products we sell, we are only able to refund/cancel products that have not yet been received.

To cancel your order, please inform us as soon as possible.

If your order has not been dispatched ...
Your order will be cancelled and a full refund given.

If your order has been dispatched ...
You can refuse delivery. Once your package has been return to Scotby Coffee, a full refund will be given to you.

Any refund due will be credited to the original card of purchase within 3-5 working days.